2MDOpinion delivers world-class medical second opinions from top specialists, giving patients clarity and confidence in just days, not months.
2MDOpinion is a digital healthcare technology platform operated by 2MDOpinion, Inc. that enables patients to securely seek second medical opinions from licensed physicians. The platform is designed to facilitate the secure submission, review, and exchange of medical information strictly at the direction of the patient. 2MDOpinion itself does not provide medical care, diagnosis, treatment, or clinical recommendations, and it does not interfere with or replace the patient’s relationship with their primary healthcare provider. All medical opinions delivered through the platform are provided independently by licensed physicians exercising their own professional judgment. Patients are encouraged to consult their primary healthcare provider before making any medical or treatment decisions based on a second opinion.
This Privacy Policy explains how information is collected, used, protected, and shared when interacting with 2MDOpinion. It applies to patients who use the platform to submit medical information and request second medical opinions, physicians who access patient information through the platform for the purpose of providing those opinions, and visitors who browse or interact with the 2MDOpinion website. This policy applies regardless of the device used to access the platform.
Protecting patient privacy is a fundamental principle of 2MDOpinion and guides how the platform is designed and operated. We are committed to collecting only the minimum amount of information necessary to deliver our services, implementing strong administrative, technical, and physical security safeguards, and ensuring that patients retain meaningful control over their personal and medical information. Information is used only for authorized healthcare-related and operational purposes that support the delivery of second medical opinions. 2MDOpinion does not sell, rent, trade, or monetize personal health information under any circumstances.
Patients maintain control over their information at all times while using 2MDOpinion. This includes deciding what medical information to upload, determining which physician or physicians may access that information, and choosing whether their information is retained within their account for future use or removed after sharing. Patient information is never disclosed to physicians or third parties without explicit patient authorization. By voluntarily submitting information through 2MDOpinion, patients provide informed consent for that information to be securely processed solely for the purpose of obtaining a second medical opinion and for no other unrelated use.
Patients may voluntarily provide personal and medical information necessary to request a second opinion, such as their name and contact details, medical records, diagnostic reports, test results, imaging files, and relevant health history. Patients are not required to submit unnecessary information and may choose what they wish to share. Physicians using the platform may provide professional information, including identification, credentials, contact and practice details, and written medical opinions or supporting documentation related to patient cases. All information collected is limited to what is required to operate the platform effectively and securely.
Information collected through 2MDOpinion is used exclusively to facilitate second medical opinion services, enable secure communication between patients and physicians, operate and maintain the platform, provide user support, and comply with applicable legal, regulatory, and professional obligations. Information is never used for advertising, marketing unrelated products or services, or for purposes that are inconsistent with the patient’s expectations or consent.
2MDOpinion employs robust, industry-standard security measures to protect personal and medical information from unauthorized access, disclosure, alteration, or misuse. These measures include encryption of data both in transit and at rest, secure hosting environments, strict access controls, role-based permissions, and ongoing monitoring and audit practices. The platform relies on trusted third-party infrastructure and service providers to host and process data, all of whom are contractually required to maintain confidentiality, implement appropriate security controls, and comply with applicable privacy and data protection laws. These safeguards are designed to support compliance with healthcare and privacy regulations such as HIPAA, PHIPA, PIPEDA, and GDPR when used appropriately.
Depending on operational requirements, information may be processed or stored in jurisdictions outside the patient’s country of residence, including Canada and the United States. Privacy and data protection laws in these jurisdictions may differ from those in the patient’s home country. Regardless of location, 2MDOpinion, Inc. applies consistent privacy, security, and confidentiality safeguards to all personal information to ensure it remains protected.
Patients may choose to retain their information within their account for future reference or continuity of care, or they may request that their information be removed or deleted, subject to applicable legal, regulatory, or operational requirements. 2MDOpinion, Inc. retains information only for as long as it is reasonably necessary to provide services, meet compliance obligations, resolve disputes, or enforce agreements, after which information is securely deleted or anonymized.
2MDOpinion shares personal and medical information only in limited circumstances, including with physicians explicitly authorized by the patient, with trusted service providers who perform services on our behalf under strict confidentiality obligations, or when disclosure is required by law or regulatory authorities. When possible, data shared for operational or analytical purposes is aggregated or anonymized so it cannot reasonably be used to identify individuals.
2MDOpinion uses cookies and similar analytics technologies to maintain secure sessions, enhance website functionality, improve performance, and better understand how visitors interact with the website. These technologies do not collect clinical or medical information and are used solely for technical and analytical purposes. Users may control or disable cookies through their browser settings, though some features of the website may be limited as a result.
In the unlikely event of a data security incident involving personal or medical information, 2MDOpinion, Inc. will respond promptly, investigate the incident, take appropriate steps to mitigate potential harm, and comply with all applicable legal and regulatory notification requirements.
2MDOpinion is not intended for use by children without the involvement and consent of a parent or legal guardian. Any information relating to minors must be submitted by an authorized adult in accordance with applicable laws and regulations governing the privacy and protection of children’s information.
Depending on applicable laws, patients and physicians may have rights to access their personal information, request corrections to inaccurate or incomplete information, request deletion of information, or withdraw previously provided consent. Requests to exercise these rights may be subject to identity verification, legal obligations, or record retention requirements.
Users of 2MDOpinion are responsible for maintaining the confidentiality of their login credentials, ensuring that information they submit is accurate and up to date, and using the platform in compliance with applicable laws, professional obligations, and ethical standards.
2MDOpinion, Inc. may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or platform practices. Any updates will be posted on this page with a revised effective date, and continued use of the platform constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests related to privacy or data practices, please contact us through:
https://2mdopinion.com
